About Us
Traffic Recovery System (TRS), is the first fully managed retention service for ecommerce brands that converts anonymous site visitors into new customers.
TRS goes beyond other products on the market, excelling in match rates, data quality, and performance in Klaviyo utilizing our in-house team of email marketing experts.
We pride ourselves not only on our proprietary technology which identifies and acquires high-quality emails, but also on our comprehensive Traffic recovery framework to ensure each email meets it’s full sales potential.
TRS was founded by Underground Ecom after establishing themselves as one of the best Email Marketing Agencies globally- recognized as Klaviyo Elite Partners since 2023.
150+ Team Members
25 Languages Spoken
Underground Ecom is on a mission to create an unrivalled team of the best retention marketers globally.
We are one of the fastest-growing retention marketing agencies worldwide for a reason. Our team is obsessed with performance, setting excellence as a minimum standard in everything we do, we don’t accept second best.
Working at Underground Ecom means creating best-in-class marketing creative and strategies for some of the most exciting eCommerce brands in the US, UK and across the world- We don’t take that responsibility lightly! This is why we are always looking for extraordinary individuals who are searching to be part of a growing team of passionate, like-minded people and have a direct impact on a brand’s success.
A People First Agency
At Underground Ecom we are committed to the continuous learning and development for our team, providing opportunities to stay ahead in the continuously developing world of ecommerce.
To support our team, we provide internal and external training and development resources ensuring you are one step ahead of the rest, and have access to everything you need to guarantee success. Outside of training, we provide networking and team-meet opportunities to learn from the best minds in the space!
Flexibility At The Forefront
Underground Ecom’s mission is to find and cultivate the best digital marketing talent across the globe to serve our clients. In order to do that, we offer remote and hybrid positions to allow our team to put their best creative foot forwards outside of the confines of the office.
Work Hard Play Hard
Whilst we often aren’t working in the same room, we have an exciting social calendar to keep connected with our colleagues.
We have annual events across Europe to get the team together, strategize, build relationships, and occassionally let loose…
Meet The Team
JAMES – CO-FOUNDER
JAMIE – CO-FOUNDER
STEFAN – HEAD OF SERVICE
MATT – CHIEF REVENUE OFFICER
GLEN – CLIENT SUCCESS MANAGER
DANA – CLIENT DIRECTOR
MILI – CLIENT DIRECTOR
JOSIE – DIGITAL DESIGNER